Client Feedback Statistics: June 2017

  • 100% of responders would recommend BakerLaw to a family member or friend 
  • 99% of all responses rated our service components either ‘Excellent’ or ‘Above Average’ 
  • 9.6 out of 10 average feedback score


Amanda Glover is an excellent lawyer who combines an encyclopaedic knowledge of the law with superb client handling skills. Amanda's case preparation and instructions to Counsel are consistently thorough and insightful, and she always ensures that her clients receive a first class service"

Craig Ludlow, Barrister 3 Paper Buildings

 Dear Kerry

Thank you very much for all the excellent help you gave me with sorting out the short term loan agreements etc.

It was a very good experience working with you.

Kind regards
Mr H    


Would like to say a huge thank-you to you and your teams on 2 counts 
  • For the work done to get to the deal day and specifically for the tolerance of he stop/start process - always frustrating I know 
  • For the warm hospitality shown to us on completion day - everyone was so supportive and helpful- this was noted and appreciated by the vendors too - thats also for the shampoo - it went down exceptionally well. Please pass on my sincere thanks and appreciation to all of your colleagues.

Tim Downs, Chief Executive Officer, DED Ltd

Jonathan played a vital role in the recent management buy-out completed by Whiteoaks. He was proactive with highly intelligent advice and guidance; extremely responsive with all parties (often outside of normal business hours); and utilised his in-depth knowledge and understanding of company commercial law to reassure me that the deal would be successfully completed. Having originally set an ambitious timeline for completion, Jonathan worked tirelessly throughout the entire process to ensure that the deadline was achieved. He provides a rare combination of astuteness, pragmatism, toughness (when needed) and amiability to accomplish the desired result – and I would not hesitate to recommend him to others.

James Kelliher, Chairman and Chief Executive Officer, The Whiteoaks Consultancy Limited.

We are a privately owned national financial advice firm and from time to time we too need professional legal advice. Bakerlaw quickly grasps aspects of our profession that eludes others. They use that understanding to challenge our assumptions, remaining friendly whilst being reflective and adaptable. They are a modern firm with high standards whose work ethic meets the demands of today’s pace of business. We anticipate a lasting relationship.

Roger Lane, Chief Operating Officer, Charles Derby Group Ltd.

Just a note to inform you of the attention to detail and good customer service we have received from Lucy with regards to our.... property transactions. She is a credit to the practice and we will recommend her to others.

Mr L, Fleet.

Debbie gave a full and comprehensive overview of the matters that would need to be dealt with along with an estimate of charges. Throughout the administration Debbie kept me informed of progress and was always available either by email or telephone to answer any queries that I raised....I would not hesitate to use your services again and would recommend you to others.

Mr J.

Excellent advice and support. You think you know what you want but when supported by an expert you swiftly realise that support is invaluable.

Mr & Mrs H.

Thank you very much for your patience and understanding in helping me to get though a very difficult time. You gave me the confidence with your kind and calm manner to confide in you and thank you again for brining my case to a successful conclusion.
I found Patsy's approach and warmth in a difficult time very welcome and unexpected. I feel I received good quality legal services in a very 'human' manner.
May I thank you and your colleagues for the way in which you have dealt with the probate and winding up of my wife's estate

Mr S.

Thank you, Patsy, for the excellent service you have provided us as a family....your kindness and sensitivity have been very much appreciated

Mr W.

I would like to take this opportunity to thank you for all your help in the past few months. Your advice and support has been a great help during probably the most difficult time in my life
Debbie....I would like to THANK YOU for your help and professional advice and for answering all our questions and concerns in a friendly, kind manner that we could all understand. We will have no concern should we need to contact you in the future

Ms K.

Many, many thanks for all your help support and advice. It has been incredible and I would recommend you anytime!
All contact with Patsy Woodford was friendly and well-handled

Mr & Mrs M.

Mrs Patsy Woodford - excellent, very caring, understanding, helpful....just a super person. Many thanks again for your help

Ms Y.

I have been well satisfied with all aspects

Mr & Mrs T.

Patsy, Excellent!

Mrs L.

Thank you very much for your help and understanding during this very difficult time.
Excellent service, very efficient

Mr B