Testimonials

Testimonials

Client Feedback Statistics: January 2017

  • 100% of responders would recommend BakerLaw to a family member or friend 
  • 99% of all responses rated our service components either ‘Excellent’ or ‘Above Average’ 
  • 9.6 out of 10 average feedback score

Give us your feedback

  • Amanda Glover is an excellent lawyer who combines an encyclopaedic knowledge of the law with superb client handling skills. Amanda's case preparation and instructions to Counsel are consistently thorough and insightful, and she always ensures that her clients receive a first class service.

    Craig Ludlow, Barrister 3 Paper Buildings
  • Thank you Debbie and Claire for all your help and kindness and the excellent way you dealt with my affairs, in what was quite a difficult time for me. 

    Mrs P 

  • Thank you very much for all the excellent help you gave me with sorting out the short term loan agreements etc.

    It was a very good experience working with you.

    Mr H
  • Would like to say a huge thank-you to you and your teams on 2 counts.

     

    For the work done to get to the deal day and specifically for the tolerance of the stop/start process - always frustrating I know.

     

    For the warm hospitality shown to us on completion day - everyone was so supportive and helpful- this was noted and appreciated by the vendors too - thanks also for the shampoo - it went down exceptionally well. Please pass on my sincere thanks and appreciation to all of your colleagues.

    Tim Downes, Chief Executive Officer, DED Ltd
  • Jonathan played a vital role in the recent management buy-out completed by Whiteoaks. He was proactive with highly intelligent advice and guidance; extremely responsive with all parties (often outside of normal business hours); and utilised his in-depth knowledge and understanding of company commercial law to reassure me that the deal would be successfully completed. Having originally set an ambitious timeline for completion, Jonathan worked tirelessly throughout the entire process to ensure that the deadline was achieved. He provides a rare combination of astuteness, pragmatism, toughness (when needed) and amiability to accomplish the desired result – and I would not hesitate to recommend him to others.

    James Kelliher, Chairman and Chief Executive Officer, The Whiteoaks Consultancy Limited.
  • We are a privately owned national financial advice firm and from time to time we too need professional legal advice. Bakerlaw quickly grasps aspects of our profession that eludes others. They use that understanding to challenge our assumptions, remaining friendly whilst being reflective and adaptable. They are a modern firm with high standards whose work ethic meets the demands of today’s pace of business. We anticipate a lasting relationship.

    Roger Lane, Chief Operating Officer, Charles Derby Group Ltd.
  • Just a note to inform you of the attention to detail and good customer service we have received from Lucy with regards to our property transactions. She is a credit to the practice and we will recommend her to others.

    Mr L
  • Debbie gave a full and comprehensive overview of the matters that would need to be dealt with along with an estimate of charges. Throughout the administration Debbie kept me informed of progress and was always available either by email or telephone to answer any queries that I raised... I would not hesitate to use your services again and would recommend you to others.

    Mr J.
  • Excellent advice and support. You think you know what you want but when supported by an expert you swiftly realise that support is invaluable.

    Mr & Mrs H
  • I would like to take this opportunity to thank you for all your help in the past few months. Your advice and support has been a great help during probably the most difficult time in my life.

    Debbie... I would like to THANK YOU for your help and professional advice and for answering all our questions and concerns in a friendly, kind manner that we could all understand. We will have no concern should we need to contact you in the future.

    Ms K.
  • I have been well satisfied with all aspects.

    Mr & Mrs T.
  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • Thank you Debbie and Claire for all your help and kindness and the excellent way you dealt with my affairs in what was quite a difficult time for me.

  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • Thank you, Patsy, for the excellent service you have provided us as a family....your kindness and sensitivity have been very much appreciated.

    Mr W

  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • Emily was absolutely incredible. I felt she explained everything very clearly, responded to communications very quickly meaning I never had to chase her and her support gave me much comfort during a difficult time. I will recommend Emily to anyone I know with an employment issue.

    Georgina Hancock

  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • Emily is simply awesome! She made the whole process of my settlement agreement so easy and stress free, explained everything really well and responded to me extremely quickly. A fantastic level of service, which is friendly and very genuine.

    Mr M

  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • Having received a very professional service I was reassured that the final outcome would be both positive and in line with my expectation. Overall rating – excellent

    Ms D

  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • Really professional and helped me at a challenging time. Overall rating – excellent

    Ian Jackson

  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • My matter was dealt with efficiently and the communication I received was prompt and very clear. Overall rating - excellent

    Mr G

  • Thank you very much for your help and understanding during this very difficult time. Excellent service, very efficient.

    Mr B
  • Emily communicated well and was always up to date and ensured timely responses. Overall rating – excellent

    Trefor Owen-Jones

  • Amanda Glover excels at developing a good and empathetic relationship with her clients right from the start and understanding their concerns. She then identifies the legal issues to pursue and works well with counsel towards the goal of a successful resolution.

    Gavin Hamilton

Where does the liability fall with KFC's chicken shortage?

  • Posted
  • Author

If you’ve been keeping up with the news this week, it will have been difficult to miss the furore which has ensued following the closing of hundreds of KFC restaurants up and down the country. The cause of this – reportedly costing the chain...

A warning for would be litigants in person

Michelle Ogunlaja
  • Posted
  • Author

Following the Supreme Court ruling in the case of Barton v Wright Hassall , it is evident it is important to obtain legal representation.  In this case Mr Barton, a litigant in person, failed to seek confirmation that the Defendant’s Solicitor...